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Get in Touch with Us

Have a question, need expert advice, or want to request a quote? We’re here to help. At Medigenix Medical Supplies, we value every inquiry and are committed to providing timely and reliable support. Whether you’re a hospital, clinic, or individual healthcare professional, feel free to reach out — our team is ready to assist you with product details, delivery options, or after-sales service.

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At Medigenix Medical Supplies, we value every customer and understand the importance of timely and reliable communication. Our team is always ready to provide product details, guide you through your purchase, and ensure you receive the right equipment or supplies for your needs.

Call Us

+254713264593

WhatsApp

+254713264593

Email Us

info@medigenix.co.ke

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Medigenix Medical Supplies

Get in Touch with Us

For more information about our Products and Services please feel free to drop us an email below. Our dedicated staffs are always there to you out. Do not Hesitate

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FAQs

1. How can I place an order?

To place an order, please call us on +254 713 264 593, email info@medigenix.co.ke, or fill out the order form on our Order Page. Our sales team will confirm availability and pricing before processing your order.

2. Do you offer bulk discounts?

Yes. We provide special pricing for bulk purchases. Contact us with your requirements for a custom quotation.

3. What payment methods do you accept?

We accept M-Pesa, bank transfers, and cash payments for in-store pickups.

4. Do you deliver countrywide?

Yes! We deliver to all counties in Kenya. Delivery time depends on your location but typically takes 1–3 working days.

5. How much is the delivery fee?

Delivery charges vary depending on location and the size of the order. We’ll confirm the exact fee when you place your order.

6. Can I schedule a specific delivery date?

Yes. You can request a specific delivery date, especially for installations and large equipment.

7. Do you sell both new and refurbished equipment?

Yes. We offer both brand new and professionally refurbished medical equipment, all in excellent working condition.

8. Do your products come with a warranty?

Yes. All equipment comes with a 12-month warranty. Please note that consumables do not have a warranty.

9. Are consumables covered under warranty?

No. Consumables like gloves, syringes, and reagents are not covered by warranty.

10. What is your return policy?

If you receive a defective or wrong product, please notify us within 7 days. We’ll arrange for a replacement or refund, depending on the situation.

We’d love to hear from you! Whether you have a question, need product details, or want to place an order, our team is here to help. Visit us at Moi Avenue, Construct Hse, RM 401, Nairobi, Kenya — or simply give us a call on +254713264593. You can also drop us an email at info@medigenix.co.ke. We’re just a message or visit away!

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